Upcoming subscription email
We’ve launched a new automated email template to keep customers informed about their upcoming renewals.
Overview:
Sends an “Upcoming Subscription Charge” email to customers 1 day before their subscription renewal date.
To ensure no one is missed, the system checks multiple times per day (at 09:00, 14:00, 16:00, 20:00, and 23:00 in the store’s local time). This way, if a customer resumes a subscription mid-day (e.g., at 15:00 for a renewal due the next day), the email will still be sent at the next scheduled check (16:00 in this case).